As season two of Evolution Hospitality’s podcast is launched, organizational restructuring, rapid growth, and personnel change have created the perfect storm. Evo’s Chief Wellness Officer & host, Dr. Romie Mushtaq interviews Chief Operating Officer, Will Loughran to discuss how to lead and manage stress during times of change.
In this episode, we cover:
- Evo is a company built on a culture of practicing servant leadership, and the priority is making sure everyone reaches their full potential.
- What steps leaders can take to combat the stress, anxiety, and fear that are natural during times of organizational change?
- Will’s advice is to come back to our guiding principles including “giving each other the benefit of the doubt” and “listen.” In addition, we discuss managing emotions along with managing expectations.
- Bringing that “Evo swagger” can help the company to continue to grow and create multiple verticles of inspired leadership.
Evolution Hospitality is a third-party hospitality management company with corporate headquarters in San Clemente, CA. For more information visit www.evolutionhospitality.com.
- [04:12] There is so much going on in the company right now.
- [04:36] After our merger, we became the largest hotel company in the country.
- [04:49] John Murphy is moving into an advisory role. Matt Raine our Business Development Leader is going to work with our biggest partner.
- [05:20] Our leader of talent acquisition is also going to join John Murphy in his new venture.
- [05:33] All of this has created a large amount of change.
- [06:28] People involved in integration and working with the other teams are coming back very inspired. They are excited about new resources and strategic initiatives.
- [07:39] There is also a level of anxiety from other people who feel a level of uncertainty.
- [08:32] Dr. Romie could energetically feel the pause and the grief when the email was sent out.
- [09:09] We don’t want to be just the biggest company, we want to be a truly excellent company. Will wants people to be confident and have that “Evo Swagger.”
- [10:28] We want to have an incredible culture, but we are also very focused on results.
- [12:30] We need change management and training. We introduce a new process or integration every year.
- [13:31] The three programs that have helped us is our mindfulness program called The Power of Pause, emotional intelligence training, and are crucial conversations.
- [16:18] Guiding principles include giving the benefit of the doubt and listening. Being present is also critically important.
- [19:43] At Evo, we care for each other as a company. You are safe, and you are cared for.
- [22:04] Bring your team together and make it better than it was before.
- [23:58] Think about how to make the broader company better. It’s not us versus the parent company.
- [27:15] We need to maximize performance in all verticals.
- [28:46] Will takes a pause by riding his bike, meditation, and music. He loves Rock ‘n’ Roll.
- [30:50] Take the time to slow down and spend one-on-one time with people.
- [32:00] Giving and accepting feedback openly is a main guiding principle for Will.
- [33:01] He wants to lead everyone into making an incredible company in an inspired way.
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